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Gregory Trains over 250 Drivers In House
Many businesses offer services with quality assured standards and cost-effective delivery, but adding value to those services is the key to maintaining long term customer relationships, according to Gregory Distribution Limited (GDL).
The company's commitment to training is well established, with over 250 drivers having been trained to LGV C and CE through its in-house Driver Training Scheme. All employed drivers receive regular driving assessments and training on all aspects of the job with new drivers receiving a full induction and training package, but it is the way that GDL extends its proven training ability to its customers that sets it apart from other distribution and logistics businesses.
Paul Willis, GDL's Driver Training Manager explained: "We work together with our customers to ensure we fully understand their requirements and to identify any training needs specific to their operation. This ensures the product we are moving for them arrives safely, that all safety procedures are adhered to and every potential risk is managed and minimised."
Paul Willis went on: "No two customers will have exactly the same requirements. Factors that must be taken into account are the nature of the load, weight distribution, and the way the vehicle is loaded and restrained for transit. Where required we train both drivers and customers on specialist equipment needed to assist in loading and restraint".
"All this is underpinned by strict driver procedures, safe systems of work and a company wide commitment to health & safety."
Driver competence and onboard information systems are also part of the added value GDL provides for its customers. The company has now installed VeMiS fleet management software into 350 vehicles improving driving performance and road safety and is currently rolling out the systems to its entire fleet of vehicles including its growing environmental sector fleet.
Paul Willis concluded: "We start by asking ourselves - What do we do for our customers? - and then examine ways of doing more to improve our service. We work closely in partnership with our customers and are always keen to hear from them how we can further improve the service".
"After all, it is in both our interests to ensure that everyone does the job safely, efficiently and with maximum value to all concerned."
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